To Our Patients:

The Buttercup Dental team is committed to the health and safety of our patients, staff and communities. We want to assure you that we are being extra vigilant about your safety during the current Coronavirus (COVID-19) pandemic.

We want to keep you informed about the additional safety measures we are taking to protect you during this time.

Additional Safety Measures:

We have reinforced our already comprehensive infection control procedures with our team members, which include frequent hand-washing, use of appropriate PPE, and regularly disinfecting all surfaces in the treatment rooms and reception areas.

We are also taking the following additional steps:

• Increasing the frequency of thorough cleaning and disinfecting all areas of the office
• Instructing team members to stay home if they’ve traveled to high risk areas or if they have any COVID-19 related symptoms
• Taking extraordinary precautions to protect those who are most vulnerable
• Removing or disinfecting communal items that may be touched by multiple people throughout the day such as magazines

Schedule:

We will continue to provide essential treatment for patients who need dental care. Any appointments for non-essential treatment, will be performed as permitted by governing authorities. We will be taking the following precautions to protect your safety along with the safety of our team members while the pandemic continues:

• Our protocol for check-in will change during this time: A team member will greet you at the door to verbally check you in, take your temperature, and ask you to apply hand sanitizer.
• Once in the practice, a team member will ask a series of questions to assess your risk level of exposure to COVID-19. If possible, we kindly ask that you wear a mask. You may be asked to reschedule your appointment if you are determined to be high risk.
• Guests accompanying patients to their appointments will be asked to stay outside of the practice. Exceptions will be made for children and patients needing assistance. In these cases, each patient will be limited to one guest.
• We highly encourage calling the practice prior to arriving during this time. All appointments should be scheduled in advance.

Here's how you can help:

• Please arrive at your scheduled appointment time. Do not arrive early.
• If you do have a short wait time before your appointment, please practice social distancing in the waiting area by maintaining a minimum of six feet between yourself and other people

Please consider rescheduling if any of the following apply:

You, or anyone in your immediate family, have had known exposure to COVID-19 You are experiencing any flu-like or COVID-19 related symptoms (fever, persistent cough, shortness of breath).

In closing, the safety of our patients, team members and community are paramount. As the Coronavirus pandemic evolves, we will continue to actively monitor the local situation and follow CDC recommendations.

The doctors and staff at Buttercup Dental remain forever grateful for the trust and confidence you have placed in us over the last 32 years. Please know that we are here for you whenever you need us.

Sincerely,

Stay well ❤
Dr. Scott Smith, Dr. Darrell Park, Dr. Steven Stancey